Returns & Exchanges

At Tender Loving Empire, we want you to be completely satisfied with your handmade goods. If your purchase isn't quite right, we offer returns or exchanges on most items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.